Lowongan Kerja PT Trakindo Utama (Trakindo) Oktober 2022
Profil PerusahaanPT Trakindo Utama (Trakindo) is the world-class heavy equipment solution provider of Caterpillar machines and engines in Indonesia. Trakindo was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971.
Supported by world-class facilities and an extensive network of over 60 branches around the country, Trakindo delivers quality services to customers in the mining, construction, forestry, agriculture, oil and gas, marine and power generation industries.
Committed to delivering excellence and enabling progression towards success, Trakindo is Advancing You Forward.
Posisi dan KualifikasiCounterman
Job Roles :
Support Parts Operation Supervisor in parts sales by processing parts order/return/Back Order from customer or service job.
Task & Responsibilities :
Responsible to receive customer calls, inquire the objective and gather information required to ensure the customer issues are handled properly
Responsible to validate and update customer and product information on the inspection report to ensure all data gathered are valid and reliable for further analysis and resolutions
Responsible to provide advice based on information gathered during consultative session, as well as check and provide parts availability information, dig reason and offer service capability to customer who buy parts only to ensure customer experience is well provided and fixed price, SLA and scope of work is accepted and approved by customers and also to identify reason parts sold without service
Responsible to parts ordering processing thru Counter or Service WO and escalate unsolved parts issues to Parts Advisor for appropriate solution to ensure event performed meet OTIF
Formal Education: Diploma (D3) / Bachelor Degree (S1) In Technical Or Mechanical Engineering.
Experience: 1 year in heavy equipment sales.
Business Knowledge: Understand Parts Working Process.
Enabler Skill:BIZ English, MS Office.
Cara MelamarPlease Follow The link below to Apply : https://bit.ly/3SHIX4w
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