Lowongan Kerja Elabram Group Terbaru September 2021
Profil Perusahaan
Elabram Group is responsible for the global business of Elabram HR Solution, Elabram Telco, and WMS, with a more than 20 years history and core competencies in human resources and telecommunication consultancy.The company has successfully placed more than 83.000 talents and served more than 118 clients worldwide. In its four business divisions, Elabram Group is continually expanding its capability and innovation to align customer needs.
Posisi dan Kualifikasi
City Customer Fault Repair LeadYogyakarta, Sleman, Indonesia
Job Description
Key Responsibilities
- Manage vendor in troubleshooting home connect Installation of FTTH Broadband services in residential/business premises
- Supervise all vendor troubleshooting progress work and ensure it meets all applicable technical and operational quality standards.
- Respond effectively and appropriately to all customer requests and inquiries.
- Complete work to agreed time scales.
- Comply with Health & Safety standards.
- Conduct routine checks of vendor team and tools, ensure they are safe and ready to use, and no manpower issue.
- Ability to take direction from management and execute works in an efficient manner.
- Proactive in the resolution of technical obstacles, conferring with management.
- Customer-focused with a professional outward attitude.
- Ensure compliance with all current client processes and procedures
- Be able to communicate effectively and professionally with internal and external clients
Key Requirements:
- Diploma’s Degree Electrical Engineering, Computer science, civil, or related field preferred
- 3-4 years experience in Home connect customers installation at FTTH Network.
- Excellent communication skills, good analytic skills, verbal communication, writing & listening
- Results-oriented and efficient.
- Ability to interpret construction drawings and create as-builds prints
- Ability to operates Fiber tools such as OTDR, Splicing tools, OPM tools, and LS.
- Must have proficient computer skills in Microsoft Word, Excel.
- Ability to communicate effectively between Operation team.
- Self-motivated with attention to detail and a demonstrated ability to work independently.
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Tags : D3 Jawa Komputer Sleman Teknik Elektro Telekomunikasi Yogyakarta