Rekrutmen Terbaru Caterpillar Mei 2021

Rekrutmen Terbaru Caterpillar Mei 2021

Profil Perusahaan

Caterpillar adalah produsen peralatan konstruksi dan pertambangan, engine diesel dan gas alam, turbin industri serta lokomotif diesel-listrik yang terdepan di dunia. Kami juga memimpin dalam layanan pembiayaan melalui Caterpillar Financial Services. 

Posisi dan Kualifikasi

TECHNICAL REPRESENTATIVE
Location: Jakarta, JK, Indonesia
Closing Date: May 31, 2021

Description

To consult on product problem management within an assigned territory or industry.  Represent Caterpillar to minimize the commercial impact of customer complaints related to products, applications, and maintenance requirements, the incumbent has a direct bottom line impact on Caterpillar and dealer financial results.  This is generally the second level technical service assignment and represents a shift from learning and assisting to fully contributing in assignments that are broader, more complex and challenging in nature.

Job Duties/Responsibilities may include, but are not limited to:
  • The incumbent hones skills on administering company goodwill and warranty processes and settlements and will work with service specialists to ensure dealers have technical capability to identify and repair product deficiencies.  
  • To works with dealers in managing Product Improvement Programs cost effectively and within designated timeframes.  Providing a strategic focus and leading initiatives
  • Provide technical guidance and assist with dealer presentations designed to inform customers of service advantages.
  • A more senior representative and the supervisor/manager typically direct work
  • Decisions made by this position are more complex and have greater risk issues than those associated with the less experienced representatives.  Challenges include meeting expectations in delivering results, considering alternative courses of actions, making timely decisions and developing greater communication skills.
Primary Role
  • To working with Service Specialists to ensure dealers meet targets for Customer Satisfaction Program; providing input to Service Operations Specialists for shop operations, service process improvements, and systems, to help dealers achieve higher service quality and improve profitability and working with Industry Reps and PSSRs to develop total customer solutions that support sales efforts.
Basic Qualification:
  • Bachelor's degree in Engineering filed or significant technical experience with Caterpillar mining products.
  • 3+ years of technical support or service engineer experience.
Top Candidates will also have:
  • To understand customer/dealer market needs and build an understanding of how and why decisions are made within their work group and organization.  
  • Able applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc 
  • Incumbents learn to apply their knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs.
  • Abilities improving problem, solving techniques, building business skill.
  • Enhancing use of Caterpillar systems and developing leadership basics.  
  •  Incumbents must stay abreast of industry and technology changes and learn to relate those changes to Caterpillar, dealer and customer needs.
  • Strong developing communication and people relationship.
  • Strong communication in English

DOCUMENT CONTROL
Location: Batam, KR, Indonesia
Closing Date: May 10, 2021

JOB DESCRIPTION:
Saat ini kami sedang mencari Document Control untuk bergabung dengan tim produksi kami di Caterpillar Indonesia Batam.

Sebagai Document Control, Anda akan bertanggung jawab atas audit di mana Anda akan menganalisis masalah khusus yang timbul dari metode yang salah dan merekomendasikan tindakan korektif terhadap masalah tersebut. Anda juga bertanggung jawab untuk memenuhi semua standar keselamatan, kualitas dan produktivitas di area produksi kami.

Sebagai seorang Document Control Anda akan:
  • Membantu menyediakan dokumen kerja mengikuti APQP (Advanced Product Quality Planning) proses.
  • Membantu management representative dalam menjalankan prosedur pengendalian dokumen dan rekaman mutu ISO 9001
  • Memastikan dokumen disahkan sebelum didistribusikan
  • Melakukan perubahan dokumen
  • Menarik dokumen yang sudah kadaluarsa
  • Kandidat yang berhasil harus memiliki:
  • Memiliki pengalaman minimum 1 tahun di dokumen kontrol
  • Memiliki pengalaman SAP (Systems Application Products), ETQ atau sistem yang serupa
  • Mampu berbahasa Inggris
  • Familiar dan bisa menggunakan aplikasi Microsoft Office
  • Bersedia bekerja di lingkungan dengan suhu yang sering berubah
  • Keterampilan interpersonal dan komunikasi yang sangat baik
  • Memiliki komitmen yang kuat terhadap keselamatan dan kualitas
  • Sifat teliti dan analitis
  • Bersedia bekerja dalam berbagai shift dan jam kerja yang fleksibel

Cara Melamar

Link Pendaftaran : http://bit.ly/CATJOBSMAY2021

PERHATIAN: Kami tetap berusaha menyampaikan Informasi Rekrutmen yang Valid melalui Weblog ini, Harap Tetap Waspada apabila pada proses rekrutmen ada Pihak/Oknum yang meminta dana dalam bentuk apapun, Kami tidak pernah meminta dana dalam bentuk apapun (biaya transportasi atau akomodasi dll ) Harap Untuk Selalu Mengabaikan permintaan dana dalam bentuk Apapun.

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