Rekrutmen Terbaru PT. Bank Sinarmas Tbk. Tahun 2021
Profil Perusahaan
PT. Bank Sinarmas Tbk. was established on August 18th 1989 with a vision to be the leading bank in Indonesia with an integrated distribution network and excellent service performance.PT. Bank Sinarmas Tbk. is stepping forward to continuously developing and innovating with high spirit and commitment from shareholders, managers, and employees to improve the services' quality with the highest standard to meet the customers expectation and along by a strong financial structure.
Posisi dan Kualifikasi
IT Helpdesk OfficerJob Descriptions:
- Response to user requests and incident/problems via online (chat)/phone/email/helpdesk application according to establish procedures.
- Collect more information from end user and update progress ticket
- Escalate and Follow up incident/problems and service to L2.
- Ensure completion of incidents in accordance with SLA
- Create monthly report.
Qualifications:
- Female
- Candidate must possess at least Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- At least 1 - 2 years as IT Helpdesk
- Experienced in finance industry is preferable.
- Has good problem solving skills
- Communicative and good interpersonal
- Good individual and team player
- Multitasking
- Able to work in shifts
Cara Melamar / Email perusahaan
If you are interested, please send your CV to vivi.m.jaya@banksinarmas.com(Only suitable candidate will be processed)
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